Minimum Device Software Version Requirements

There are minimum software Version requirements for the ThirdChannel App to operate optimally. Often frustrating issues can be easily resolved with an upgrade of software or an app update.

Make sure you download and install the latest version of the ThridChannel App and opt-in for automatic updates to keep your app healthy!

iOS
The software for your Apple device must be at least iOS 16.4 which was released in 2023.

This supports devices dating to the iPhone 6s, iPad Air 2, iPad Pro 1st Generation, iPad 5th Generation, and iPod touch 7th Generation.

Android
The software for your Android phone must be at least Version 10.0 which was released in 2019.   

This does not currently support Android tablets. 

If you are unable to update your device to the minimum software required to run the app, submit a request and our team will be in touch.

NOTE: NEVER UNINSTALL OR REINSTALL THE APP UNLESS ASKED TO BY SUPPORT All information collected and uploaded photos within any unsubmitted Visit Reports will be permanently erased and unrecoverable.

SEE ALSO:

• ThidChannel Application | Download & Install
• ThirdChannel Knowledge Base