Scheduling an REI visit

This is the standard scheduling process for all programs that visit REI stores. For program-specific details, please view the Resources section for your program in the ThirdChannel app. If your question isn’t answered there, you can contact your Community Manager by submitting the ThirdChannel ticket form and selecting: Program Specific Question > Store Specific Information

REI In-store Visit Guidelines

1. Complete the Vendor In-Store Visit Request Form
(A three-week lead time may be requested by some REI stores.)

• A confirmation email will be sent to both you and the store inbox.
• Be prepared to show this confirmation email upon arrival at the store.

2. Wait for store confirmation

• The store will respond within 3 days.
• If you haven’t received a response after 3 days, please follow up with the store directly.

3. Visit the store

• When you arrive, introduce yourself and show your confirmation email to the manager on duty.

Please Note: Store visits are approved at the discretion of REI store management. Some locations may deny requests if they are not currently set up to accommodate vendors. Once a relationship has been established with store management, work with the Store Manager directly to determine the best way to confirm future visits.

For additional information, visit:
REI VENDOR PORTAL SITE > Homepage > Programs & Resources > Vendor In-store Visits