Submitting a Ticket

Submitting support tickets through Zendesk will simplify the process when contacting your managers. You'll have one destination to submit all issues and requests. 

You can access the ticket form HERE

Filling out the ticket form:

• Click on the issue box

• Select Online Chat Brand Rep if you support our brands through online chats
• Select In Store Brand Rep if you support our brands in physical stores

• Type in your email address
• Select the Brand that this request is related to
• Select one of the 6 Support Types that relate to your issue/request

• After you've selected the Support Type, you then select a subtype that best fits your issue/request

• In the Subject line, write a 3-4 word description of your ticket
• Treat the Description like the body of an email - be sure to include a full description of your issue/request and include your first and last name
• You can also add attachments if there are documents or photos that provide more context or are necessary for your issue/request
• Lastly, hit Submit and the team will get back to you with a response